BlueStar

BlueStar

Full-featured therapeutic solution designed to improve self care and connection with your care team.

LEARN MORE AND GET STARTED
Diabetes Wellness Program

Diabetes Wellness Program

Lifestyle and wellness focused solution exclusively for Samsung Health users.

LEARN MORE AND GET STARTED
  • Understand your diabetes

    Understand your diabetes

    BlueStar uses information you enter, such as blood glucose levels, to deliver helpful guidance, messages, educational tips, and motivation when you need it most. 

  • Guidance when you need it most

    Guidance when you need it most

    BlueStar helps you understand more about your diabetes by delivering messages as you enter your blood glucose levels. You can also track medications, diet, and exercise all in one place. 

  • Helpful tools to manage

    Helpful tools to manage

    Learn more about your diabetes by getting answers to your questions from an expert, conquer easy carb counting and watch videos about how to better manage. 

  • Easy sharing with your healthcare team

    Easy sharing with your healthcare team

    With BlueStar, you can send a report of your progress to your healthcare team before each visit.

3 steps & you're on your way

  • Step 1

    Your doctor writes a prescription and gives you an access code.

  • Step 2

    You download the BlueStar Diabetes app on your phone from your app store, or go to the web version. 

  • Step 3

    Use your access code to register in BlueStar and then set up your medications. 

DOWNLOAD NOW:

Apple App Store Google Play

BlueStar Customer Care

(available Monday through Friday, 8:00 am – 7:00 pm, Eastern time)

E-mail: BlueStar@welldoc.com

Phone: 1-888-611-4794

I don’t have a smart phone, can I still use BlueStar?

Yes, BlueStar is also available on the internet through a web browser.  You may access it from our website homepage at www.bluestardiabetes.com.  You may also access it directly and bookmark it here.

How do I download the BlueStar app?

The BlueStar Diabetes app can be downloaded from the iTunes store.

The BlueStar Diabetes app can be downloaded from the Google Play store.

What phones are supported?

BlueStar is supported by almost all mobile devices. You won’t be able to download BlueStar from the App Store (iPhone users) or Google Play store (android users) if your phone isn’t compatible. Microsoft mobile devices are not supported. If you find your phone is not supported, please call our customer care at 1-888-611-4794  (available Mon-Fri, 8 AM - 7PM EST).

Do I have to enter all of my medications and lab results?

BlueStar works best when you enter all the data that you have. Once you enter it, you won’t have to re-enter your medications unless you have a change to your medications. BlueStar learns from you. The more information that you give it, the better your results will be.

How do I enter my medications in BlueStar? I need help.

For help entering your medications, you may go to the HELP section of BlueStar and view the video about "How to Enter Your Medications". Feel free to request help from a BlueStar Educator who is on our staff by going to the home screen, and looking in the carousel for the "Contact an Educator" instructions.You can provide your phone number and the best time of day to reach you, and we will have an educator reach out to assist you. You can also call customer care for help at ? 1-888-611-4794